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Shipping policy

Shipping

Sanbera ships from Switzerland and our EU inventories to customers across most countries worldwide. All orders are carefully prepared and dispatched, with shipping managed by DHL.

 

Please note that some destinations are excluded from international delivery. We currently do not ship to: 

 

  • Turkey
  • Russia
  • Belarus
  • North Korea
  • Syria
  • Afghanistan
  • Yemen
  • Libya
  • Iraq
  • Isreal
  • Iran
  • Sudan
  • Somalia
  • Myanmar

 

Shipping costs

Switzerland & Liechtenstein

 

Standard shipping is complimentary.
Expedited shipping is available for CHF 9.00.

 

European Union

 

Standard shipping is complimentary.
There are no additional customs fees for orders delivered within the European Union.

 

North America

 

Standard shipping is CHF 14.90.
Orders to the United States are available for purchases above CHF 200.

 

Rest of the world

 

Standard international shipping is CHF 34.90.
Estimated delivery time is approximately 5–10 business days, depending on the destination.

 

Larger orders

 

Standard shipping is complimentary worldwide for orders containing beyond CHF 400.

Customs duties & import taxes

Orders delivered within Switzerland and the European Union are not subject to additional customs charges from Sanbera.

 

For deliveries to destinations outside Switzerland and the European Union, local customs duties, import taxes, or other charges may apply depending on the regulations of the destination country. Where applicable, these charges are the responsibility of the recipient unless otherwise stated during checkout.

 

Please note that customs procedures may occasionally affect delivery times.

Delivery times

Delivery times are estimates and may vary depending on the destination, local postal services, public holidays and customs procedures.

Delivery address

Customers are responsible for providing a complete and accurate delivery address when placing an order. Sanbera cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

 

If you notice an error in your delivery details, please contact us as soon as possible after placing your order.

Payment methods

We accept the following payment methods:

 

  • Visa
  • Mastercard
  • PayPal
  • PostFinance Card
  • PostFinance E-Finance
  • TWINT
  • GooglePay
  • ApplePay

 

Please note that available payment methods may vary based on your location or device. The specific options will be clearly displayed during the checkout process.

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